Comments on: New Toyota Tundra Problem – Bumper and Lug Nut Rust

By: Mickey

Mickey — Fri, 23 Oct 2009 00:23:39 +0000

Sorry superman but not intrested in a govt. owned truck. I’m sorry you feel that way about a truck with more american made parts than your brand. It’s not the Tundra’s fault there.

By: superman

superman — Thu, 22 Oct 2009 16:31:58 +0000

I own a american made dodge truck 330.000 miles no engine work run awesome no rust problems. In fact I was in a accident last winter me and a Toyota Tundra both hit the wall in highway.My dodge and his Tundra slid on the snow into the wall.I drove away he had to be towed. The stupidity of americans who slam american workers yet they themselves are american workers ? We have 10% unemployment and growing higher. Fact is American workers are one of the most productive in the world . Remember people these truck like Toyota makes have always rusted go back and look at past.Why buy a Toyota truck when Ford ,Dodge and GM always have made incredible trucks.

By: admin (Jason)

admin (Jason) — Fri, 28 Aug 2009 14:12:07 +0000

stacey – Don’t forget to file a complaint with NHTSA. Also, how does a frame rust out in 3 months? Rust usually takes years to reach a level where the frame is really deteriorated…something they’re telling you doesn’t add up.

By: stacey brooks

stacey brooks — Fri, 28 Aug 2009 01:37:14 +0000

I have a 2000 Tundra with a broken rusted out frame. My dealer serviced my car since the day I bought it. They recently had advised me to do a big job on my car including replacing all 4 tires…saying that my truck was kept up so well, that I’d pretty much have a new truck after I did the job. The frame rusted out about 3 months later. Toyota has said nothing except that we should keep calling them to see if they plan to do anything about it. My dealer is very apologetic but will do nothing except keep it there. I have filed claims with Toyota and the NYS consumer affairs department. I have not heard anything. Does anyone know how one proceeds with something like this? Thanks

By: rick starr

rick starr — Tue, 12 May 2009 16:35:47 +0000

I have had 2 sets of bumpers on my 2007 tundra and today. I came to get my 3rd set and i put on a brush gaurd and new counrty wanted to charge me to take it off and put it back on.. i was shocked they want to charge me for a problem that they know they have.. not a very smart choice if you ask me. dont think you will ever see me in another toyota.

By: admin (Jason)

admin (Jason) — Sun, 03 Aug 2008 02:06:37 +0000

Cheryl – That’s awful. We’ve documented this problem and the typical experience is that you get new chrome parts. Unfortunately, the fact that you’ve damaged your bumper will make it difficult to get it replaced. Toyota usually requires the dealership to return the old part whenever they approve a warranty. If the old part has damage, Toyota may reject the warranty claim. The dealership is then left holding the bag. I have two ideas. First, try another dealership. Second, worst case, since you leased this truck you can simply polish the truck’s chrome just before you turn your lease back in and avoid any complications.

By: Mickey

Mickey — Thu, 31 Jul 2008 21:06:42 +0000

Cheryl when you found rust on the bumper did you take it in to have it looked at? Reason being documentation. That would show that it was there before the blemish. Make sure you have several pictures of the rust to also show proof of what is happening. Now you can talk to the media showing them everything. Exposure like that will make Toyota rethink their process about the rust. Did you see an are rep about the rust or was it just the dealership? Make an appointment with the area rep about those issues. Keep us informed.

By: cheryl maurer

cheryl maurer — Thu, 31 Jul 2008 18:49:28 +0000

Well, I just got the run around. Toyota will not stand by my truck under warranty despite the fact that this is a well known problem. I unfortunately tapped my bumper into something – creating a very slight indentation with no structural failure of the materials – just a minor blemish – and as a result I am being told it is not under warranty. Furthermore, they are alleging that my mishap (which occurred after the rust appeared) is the cause for the rust. What a joke. I guess that is also the reason the running boards, the chrome exhaust pipe & R rear quarter panel are rusting as well. So much for ‘tundra tough.’ I’ve gone all the way up the channels through the ‘customer experience’ to be told that Toyota won’t stand by its product. Upon asking who else I could speak with about this issue was told that there was no one else other than the president – but ‘you’ll never get to him.’ Great – so far there are few words appropriate to print that can describe my ‘Toyota experience.’ This is a leased vehicle, their issue & my problem – the money needs to come out of my pocket. Very disappointing to say the least. Then they had the nerve to say ‘thanks for choosing Toyota.’ I’ll rethink that next time.

By: admin (Jason)

admin (Jason) — Mon, 09 Jun 2008 18:38:54 +0000

David – Not sure what to say to that – considering we’re leading the charge here (we even issued a press release), it’s hard to imagine how you could accuse us of being “soft.”

By: David

David — Mon, 09 Jun 2008 14:23:18 +0000

If these were GM trucks you would be calling for the drawing-and-quartering of engineers and managers from GM. But because it’s a Toyota, it’s “OK”.