An unfortunate part of being a buyer of any company’s product is that sometimes you have to complain to get an issue resolved. While we expect our Toyota’s to work perfectly, this isn’t always the case. Here’s our recommended process for registering your customer service complaints with Toyota:
- Calm down – if you get emotional, you’re more likely to be viewed as a “crazy person” rather than a person with a legitimate problem.
- Make a plan – Decide what you want the dealer or Toyota to do to solve your problem.
- Call the local dealership and ask to speak to the General Manager FIRST – do NOT call Toyota’s national hotline right away. Instead, gradually escalate from the local dealership to the regional office to the national hotline.
- Certified mail is legal correspondence, so use it if all else fails*
Here’s a breakdown of all the steps, with explanations as to why we recommend this process.
Automakers are making it obvious that they see Compressed Natural Gas as the best complement to gasoline in their new Bi-Fuel trucks. Governments are jumping on board too and mandating their fleets be switched. Wait a minute, what about AutoGas (propane)?
Happy Monday! Couldn’t resist putting this photo up of a Police Cruiser pulling over a Krispy Kreme doughnut truck. The police probably had good cause to pull over the truck, but come on that’s funny.
Would be robbers learned a valuable lesson recently – don’t try to rob Grannies in Toyota Tundras.
Please note although the initial reports of this truck being a Tundra, many commenters below have correctly pointed out that the truck is a Tacoma not a Tundra.
Looking for a cool way to make your Toyota Tundra stand out? That’s simple, wrap it with a Wraptivo custom graphics kit.